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Offender Instructional Videos

Step-by-step video guides to help you navigate Remote Express with confidence — from first login to final submission.

← Back to Remote Express

🚀 Getting Started

1 Video · 1 Flyer
Getting Started
Remote Express App - Demonstration
A complete demonstration of how to use the Remote Express App.
🕒 ~13 min 👥 All users
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Getting Started
Remote Express Flyer
Benefits and access to Remote Express application. Includes a QR code for quick app access.
📄 PDF 📋 2 pages 👥 All users

📋 How-To Guides

2 Videos
How-To
Responding to Agency Change Requests
Learn how to review and respond to change requests submitted by your agency — including how to update required information and resubmit for approval.
🕒 ~5 min 📱 Mobile
How-To
Notice - Remote Express Incomplete - New Information Update Required
This video describes why you received this notification and how to respond to it.
🕒 ~2 min 📱 Mobile

🛠️ Troubleshooting

1 Video
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Troubleshooting
Common Issues & How to Fix Them
Covers the most frequently reported problems — location permission errors, failed photo submissions, and what to do if your application is rejected.
🕒 ~6 min 👥 All users
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📖 User Guide & Reference Manual

PDF
Reference Manual
Remote Express User Guide
The complete reference manual for the Remote Express application. Covers every screen, feature, and workflow — including identity verification, location sharing, updating personal information, vehicle registration, digital signing, and submission. Keep this guide handy for step-by-step instructions at any point in the process.
📄 PDF 📋 Full reference 👥 All users
Download User Guide (PDF)